Platform Features
Website & Vulnerability Scans
How to Run a Scan
1. Go to Scans in your dashboard.
2. Enter your website or application URL.
3. Hit Run Scan.
4. Sit back — results appear once the check is complete.
Understanding Scan Results
- High Severity – Fix immediately; attackers love these.
- Medium Severity – Address soon; they can be chained into bigger issues.
- Low Severity – Keep an eye on them; not urgent but worth cleaning up.
Fixing Common Issues
- Outdated software? Update it.
- Weak SSL/TLS settings? Reconfigure your web server.
- Missing headers or security policies? Apply recommended patches.
If you’re not sure, share the report with your IT vendor — they’ll know what to do.
Endpoint Protection (EDR)
Installing & Managing Agents
1. Go to Endpoints → Add Endpoint.
2. Download the installer for Windows or Mac.
3. Run the installer on the device.
4. The device will show up in your dashboard once it checks in.
Monitoring Devices
Your dashboard displays:
- Active devices (protected and reporting).
- Inactive devices (offline or not reporting).
- Alerts if suspicious activity is detected.
Responding to Alerts
If StrongKeep flags suspicious activity:
1. Check the alert details in your dashboard.
2. We usually block bad things automatically, by default.
3. If confirmed malicious, you can also isolate the device from the network.
4. Follow remediation guidance or escalate to support.
Automations & Workflows
Setting Up Automated Tasks
- Go to Automations → New Workflow.
- Select the trigger (e.g., new employee added).
- Choose actions (e.g., send policy, assign quiz, install EDR).
- Save and activate.
Example Workflow: New Employee Onboarding
- Send Acceptable Use Policy for acknowledgment.
- Assign Security Quiz.
- Install EDR agent on their laptop.
All done automatically when HR adds them.
Example Workflow: Phishing Training & Tracking
- Schedule quarterly phishing test emails.
- Track who clicks and who reports.
- Assign refresher training to repeat offenders.
Training & Awareness
Running Staff Security Quizzes
- Go to Training → Quizzes.
- Select the quiz topic.
- Assign to individuals or groups.
- Completion status shows in the dashboard.
Tracking Training Completion
- Dashboard displays completion rates by user and department.
- Export reports for compliance audits.
Phishing Simulation Campaigns
- Go to Training → Phishing Tests.
- Choose a template (generic, invoice, HR-style).
- Launch campaign.
- Review results and follow up with targeted training.
Insurance
How Insurance Qualification Works
StrongKeep collects and validates compliance data.
If you meet the baseline, we fast-track your application with insurance partners — no endless questionnaires.
Linking Compliance to Insurance Discounts
- Complete compliance modules.
- Pass training and endpoint protection checks.
- Your insurer sees you as a lower risk — which translates into lower premiums.
Incident Response
What’s Included in StrongKeep IR
- Access to automated cyber incident response self-help tools.
- Guidance on recovery steps.
- Help with reporting and insurance claims.
How to Trigger an IR Retainer Event
1. Go to Activate Help in your dashboard.
2. Follow the instructions and your insurance (if paid for) will get in touch.
