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How to Protect Your Devices

Last updated on Mar 19, 2026

Overview

Protecting your devices keeps your business safe from malware, phishing, and unsafe websites.

With StrongKeep, you can:

  • Add devices your team uses

  • Install protection automatically or guide your staff

  • Track protection status in one place

Once set up, StrongKeep keeps watch so you don’t have to.

Step 1: Add Your Device

Before you can protect a device, it needs to appear in Device Management. You have 3 ways to do this:

Option A: Install Endpoint Protection (Recommended)

  1. Install the Anti-malware agent on the device.

  2. Go to Device Management → Sync Now.

  3. The device will appear automatically and available for linking

Option B: Import via CSV

  1. Go to Device Management → Add Device.

  2. Upload your CSV file with device details.

  3. Assign each device to a staff member.

Option C: Add Manually

  1. Go to Device Management → Add Device.

  2. Enter device details (name, OS, owner).

  3. Save the device.

💡 If you added devices manually or via CSV, your staff can install protection themselves through the Staff Portal. They’ll get the correct installer for their device automatically.

Step 2: Install Endpoint Protection (Anti-malware)

⚠️ You can skip this step if you used Option A above.
The device will already appear with protection after syncing.

  1. Open the device from your device list.

  2. Under Anti-malware, click How to install.

  3. Follow the instructions or ask your staff to install via the Staff Portal.

Once installed, the device will show as active.

Step 3: Set Up Web Firewall

After endpoint protection is installed, add web protection to block unsafe websites.

  1. Open the device.

  2. Under Web Firewall, locate the Resolver ID.

  3. Click the Installation link.

  4. Share the link with your staff or install it directly.

The link includes step-by-step instructions tailored to the device.

What Happens Next?

  • The device will start reporting activity to StrongKeep

  • You’ll see protection status and last seen activity

  • Both you and your staff can track device health

Everything stays visible in one place, so nothing slips through.

Tips & Troubleshooting

  • Device not showing up? Click Sync Now after installing the agent.

  • Wrong device owner? Edit the device details anytime.

  • Web firewall not active? Make sure the installation link was completed on the device.

  • Need to remove a device? Uninstall protection first before deleting it.