Overview
Your Password Manager keeps your organisation’s logins safe, organised, and easy to share — without ever exposing the master password.
This guide walks you through activating your first admin account, creating your organisation, setting up collections, importing existing passwords, and inviting team members.
StrongKeep handles the security in the background so you can focus on running your business.
Step 1 — Access Password Manager
To begin, trigger the setup email from your StrongKeep dashboard.
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Log into StrongKeep.
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Go to Protection > Password Manager, or click on the dashboard card relating to Password Manager
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Click Create Account, and follow the steps to setup your Master Password

Step 2 — Set Your Master Password
You will be asked to create your master password — the key that unlocks your entire vault.
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Choose a strong, memorable passphrase (e.g., blue-dragon-garden-summer).
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This password cannot be reset by StrongKeep or anyone else.
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Add a helpful password hint that only you understand.

‼️ It is imporant that you remember the master password as we will not be able to reset it for you. This allow us to maintain "zero-knowledge" of all your passwords within your vault
Step 4 — Create Your Organisation
After securing your master password, you’ll be asked to create your first organisation.
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Click Create Organisation.
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Enter your organisation name.
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Click Submit.
Your organisation is now ready — think of it as the shared workspace for your team passwords.

Step 5 — Create Collections
Collections allow you to group and share passwords by department, function, or project.
Examples: Finance, HR, Social Media, IT Tools.
To create a collection:
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Go to Collections.
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Click New Collection.
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Name your collection and save.

Optional: Import existing passwords
You can bring passwords from another password manager, browser, or CSV file.
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Go to Settings → Import data.
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Choose your file format.
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Upload your exported file.

Step 6 — Invite Your Team
Once your collections are ready, add other users so they can access the shared passwords.
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Go to Members.
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Click Invite Member.
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Assign the user to the right collections.
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Choose the appropriate permission (View items / Edit items).
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Members will receive their own activation link and create their own master passwords.
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Once they have created created their account, go back to the members list and "Confirm" them so that they can access.

Tips & Troubleshooting
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Forgot your master password?
It cannot be reset — ensure your hint is helpful and memorable. -
New staff joining?
Add them to the right collections during invitation so they see only what they need. -
Already using another password manager?
Use the import tool to migrate quickly. -
Members can't see organisation after activation?
You will need to "Confirm" them in the members list after their activation